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Privacy at luxury 88 — What You Need to Know

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, we collect personal information to verify your identity, process withdrawals and keep your…

Personal data used only for account verification and paymentsYour payment history stays encrypted and never shared with third partiesYou can request access to or deletion of your data anytime
luxury 88 Privacy at luxury 88 — What You Need to Know
PRIVACY QUESTIONS

How to Contact Us About Your Data

Have questions about how we use your data, or want to request access to your information? Reach out to our support team through any of these channels. We aim to respond within 48 hours.

Team online

Email

Send your data request or privacy question to our inbox. Include your account username and the specific information you want to access or update.

Live Chat

Jump into our chat window during support hours (09:00–22:00 WIB, Monday–Sunday) to speak with our team about account privacy and data security.

Account Settings

Log into your account on desktop or mobile, go to Settings, then Privacy. You can review your stored data and update or delete certain fields directly.

YOUR ACCOUNT SECURITY

How We Protect Your Privacy

Your account is protected by encryption, two-factor authentication and regular security audits. We never sell your data to marketers or third-party brokers.

Encryption & SSL

All data between your device and our servers is encrypted with SSL.

Two-Factor Authentication

Enable 2FA in your account settings to require a code from your phone whenever you log in from a new…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you use the lobby.

Data Retention

We keep your account data for as long as your account is open.

Payment Security

Your DANA, OVO, GoPay and QRIS details are never stored on our servers.

Data Deletion Request

Contact support with your account username to request full or partial deletion of your personal data.

Privacy Policy FAQ

Below are the questions we hear most often from players in Indonesia about how we handle their information, what rights they have, and how to keep their accounts safe.

We ask for your full name, email, phone number, date of birth and residential address. When you make your first deposit via DANA, OVO, GoPay or QRIS, we collect your bank details and verify your identity. This is a legal requirement where local law permits.

No. We never sell your personal information to marketers, advertisers or third parties. We share payment data only with the payment processor you chose and comply with local financial regulations.

We keep your account data while your account is active. If you close your account, we retain anonymised records for 12 months unless local law requires us to keep them longer for tax or regulatory reasons.

Yes. Contact our support team with your account username and request a data export. We will prepare a file with all personal information, deposit history, and game activity linked to your account within 30 days.

Log out immediately and use the 'Forgot Password' link on the login page. If you believe your account was accessed without permission, contact support right away. We can freeze your account and reset your credentials securely.

Yes. We use session cookies to keep you logged in and analytics cookies to see how you browse the lobby. You can disable non-essential cookies in your browser. Session cookies are erased when you log out or close your browser.

Email our support team or use the Account Deletion option in your Settings menu on desktop. After you confirm deletion, we remove your account within 30 days and anonymise your historical records unless local law requires us to retain them.